a) Non-Personal Information Collected and How it is Used
Our Web Site is not set up to automatically collect personally identifiable information from each visitor to our Web Site. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our Web Site. The technical information we do collect is used only for internal purposes by our technical support staff.
Our Web Site does track certain information about the visits to our Web Site. For example, we compile statistics that show the numbers and frequency of visitors to our Web Site and its individual pages. These aggregated statistics are used internally to improve our Web Site and for product development and marketing purposes generally. Those aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information.
b) Personal Information Collected
In a few areas on our Web Site, we ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials and services available from our Web Site, to enable us to enhance your site visit, to assist you with customer service or technical support issues, to follow up with you after your visit, or to otherwise support your customer relationship with LexisNexis Canada. Providing such information is completely optional. However, failure to provide it may mean that you cannot access and use certain information, materials and services.
For example, we request information from you when you:
Log-on to certain areas of our Web Site, such as the lexis.com® Research System, where you may be prompted to provide us with your LexisNexis® ID number and password as a condition to gaining access to certain information, materials or services.
Subscribe to a product information newsletter, ask to be added to our mailing lists to receive information about our products or services, register for a conference or notify us of a change of address.
Place an order
Participate in a sweepstakes or other promotional offer
Provide feedback in an online survey
In each of the instances above, we typically ask for your name, e-mail address, phone number, address, law practice information, product preference information, as well as other similar personal information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of product information newsletters or direct or electronic mailing lists, you will be able to "unsubscribe" to these mailings at any time.
LexisNexis Canada uses your personal information only for specific purposes.
The personal information you provide to us when using our Web Site, such as your name, postal or e-mail address or telephone number will be kept confidential and used to support your customer relationship with LexisNexis Canada, and to notify you of special offers, updated information and new products and services from LexisNexis Canada, or offers from third parties that we think may be of interest to you. Agents or contractors of LexisNexis Canada who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for LexisNexis Canada.
LexisNexis Canada may enhance or merge your personal information collected at its Web Site with data from third parties for purposes of marketing products or services to you.
Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with LexisNexis Canada, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is permitted or required by law (for example, in connection with judicial proceedings or governmental investigations).